What our customers think...

Here is a selection of comments received from our customers


"

Thank you for your efficient camera repair service You recently repaired my Fujifilm S5000 camera and I can't praise your service highly enough The price you gave me for the repair was spot on and the speed of the repair fantastic Thanks again

"

Digital Camera - Fuji Finepix S5000


P Doherty - Oxford


"

Dear Mark and team, We have received the camera back. Thank you so much for your TLC and repair. I've checked it and it seems to be working fine. Really pleased with the service.

"

Professional Camcorder - AG-AC90AEJ


S Robins - Highbury


"

I'm very impressed with your level of service & the turn around time that you've provided. I will recommend you to my friends if they need any camera repairs..

"

Digital Camera - Canon Ixus 60


L Ting - Hoole


"

Excellent job repairing my Panasonic lumix camera. Very quick and much cheaper than competitors....

"

Digital Camera - Panasonic DMC-TZ30


D Thomson - Largs


"

Received camcorder back yesterday (11/06/2015) and very pleased with the repair. All the work done within the promised time. Thank you 1st Aid Repairs for a good job well done

"

Camcorder - Sony HDR-CX250


R Henderson - Paisley


"

Accurate estimate Repaired within time frame Friendly staff

"

Digital Camera - Canon Powershot SX200


D Brown - Wolverhampton


"

My experience was that the fault was identified from my brief description- this turned out to be correct and was repaired within the price quoted. The camera was returned securely and exactly at the time given. I was also advised on obtaining accesories that I need. A good honest and reliable service.

"

Camcorder - JVC GR-D820


A Whitehead - Tavistock


"

Thank you for sorting our poor old camera - we thought it was dead!

"

SLR Camera - Canon EOS350D


J Bennet - Oxford


"

I was really grateful for the specialist help and advice I got from 1st Aid Repairs. My camera came back as good as new! many thanks.

"

Professional Camcorder - JVC GY-HM700E


S Barlow - Sheffield


"

Just a short note to say that the repaired camera arrived back here in Scarborough, North Yorkshire a few minutes ago. I tested it and it is working perfectly. Thank you for all your help and prompt service.

"

Digital Camera - Canon Ixus 65


T Freeman - Scarborough


"

Just to say many thanks, camera received today, ( canon eos 450d) all good, what a quick and efficient service Thanks again

"

SLR Camera - Canon EOS450D


S Slater - Whitby


"

I Just an email to say thanks to the great job in repairing my camera, send my thanks to all involved.

"

Digital Camera - Sony DSC-HX20V


P Hayes - Stockton


"

Thank you so much for the swift and efficient repair of my Sony Z5, camcorder. From initial enquiry to my personal collection, the service was first class. Would highly recommend your Company, having now experienced a good number of repairers over 30 years, First Aid Repairs are at the top of my list.

"

Professional Camcorder - Sony HVr-Z5E


C Browning - Plymouth


"

Very happy with their service Fixed my camera flash and communicated very well throughout the whole process

"

Digital Camera - Sony DSC-HX9V


D Russell – Bracknell


"

Have received my duly repaired JVC camcorder on Saturday morning, before I left for work, and I'm delighted with your excellent service. Many Thanks for doing such a great job

"

Camcorder - JVC Gz-HD520e


D Duer - Dorset


"

I have received my Garmin 660 today and wanted to write and thank you for such an excellent service. Should I hear of anyone wanting a repair or diagnostics or anything I will most certainly recommend 1st Aid Repairs.

"

Sat Nav - Garmin Zumo 660


J Johnson - Plymouth


"

Would just like to say a big thank you for sorting my iphone out in record time. It was good to meet you and I will not hesitate to recommend you to anybody in trouble, (or not !!) Thanks again.

"

- iPhone 4S


N Mackenzie - Tunbridge Wells


"

Thank you for excellent service throughout. I particularly appreciated the one hour time slot notified by your courier, which allowed me to manage the rest of my day

"

SLR Lens - Sigma 18-250mm


L Neal - Oxford


"

I got the camcorder back this morning - all OK. Many thanks for efficient service.

"

Camcorder - Sony DCR-HC35


M Lewis - Bristol


"

Just had my camera returned today after a repair. It appears to have been resolved. Thank you. I am very impressed by your service . I enquired by email and got a very quick and clear reply outlining what you proposed to do, how much it would cost and the process of contacting me. I would certainly recommend your firm to anyone

"

Digital Camera - Panasonic DMC-TZ40


P Dayanda - Chester


"

Thank very much for repairing my SONY camcorder I now look forward to seeing my old films once again and I hope to successfully transfer them to DVD.

"

Camcorder - Sony DCR-HC39E


D Tierney - Harpenden


"

Just to say thanks for the quick turnaround, I was able to use my camera on our recent honeymoon.

"

Digital Camera - Panasonic DMC-TZ27


N Barton - London


"

First class service, thanks.

"

Digital Camera - Panasonic DMC-TZ40


N Cheadle - Leominster


"

Lens just arrived. Perfect exposures at all apertures and zooms. Many thanks for an excellent service.

"

SLR Lens - Olympus 12-60 F2.8


B Pritchard - Southampton


"

THANKS A LOT GUYS,A FIRST CLASS JOB,AND THANKS FOR THE EXTRA SERVICE,I WILL USE YOU AGAIN,AND WILL CERTAINLY RECOMMEND YOU.

"

SLR Camera - Nikon D300s


S Mcdonagh - London


"

Further to my recent camera repair, I can confirm that the camera has just been delivered to me by DPD without any apparent problems. I would like to thank you and your colleagues for a first class service and I look forward to doing business with you again.

"

Digital Camera - Sony DSC-Rx100


J Shaugnessy - Canterbury


"

Made initial enquiry on the 29th December 2014 and the repaired camera delivered on the 7th January 2015. Fantastic service, excellent communication keeping me up to date at every step, packaging on return superb and repaired and working as expected. Very happy. Would happily recommend `1st Aid Repairs`.

"

Digital Camera - Panasonic DMC-TZ27


K Saunders - Peterborough


"

Very good fast response, and your rep was very helpful and polite. Had to wait for cost of a part before he could give estimate, but he kept me advised. Excellent service.

"

Digital Camera - Pentax Optio 65


R Walden - Leeds


"

Repair received at exact time of advised delivery this morning 13.01.2015. Repair completed satisfactorily - subject to taking some shots using the flash. many thanks for your prompt attention

"

Digital Camera - Panasonic DMC-FZ7


P White _ Richmond


"

Emails from 1st Aid Repairs where detailed and very helpful making the whole transaction worry free. Even rang to say problem with lens fixed and would be back within two days. Remarkable customer care in this day and age!!

"

SLR Lens - SONY SEL55F18Z


I Stewart - Hottingham


"

Thank you so much for repairing the camera so quickly and efficiently. Your turn round time was excellent and special thanks to Adrian who did the repair , the lens mechanism must have had a problem from new because when I bought the camera I commented on the 'rough ' action of the lens mech to the sales guy. 'Oh they're all like that he said ' Not when you people get you hands on them----- they're transformed. Your company is a pleasure you deal with and I'll certainly be recommending you to my friends and family. Once again a great big thanks

"

Digital Camera - Panasonic DMC-TZ30


D Beech - Greater Manchester


"

Was astounded by how fast and good the feedback to my enquiry was! Received an in detail explanation as to what service my camera would need based on a very sketchy description of my camera fault. The price was very competitive and have already recommended to other friends of mine! The only reason I haven`t yet follow up with my repair is because I am in contact with a jockey who is sponsored by a camera company in the area, however prior to this I would have 100% gone with 1st aid repairs. Thankyou

"

SLR Camera - Nikon D40


S MAe - Swindon