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We’re the UK’s Canon camera repair experts

Camera Repair SLR & DLSR & Lens Repair Specialist UK 5-star Google Reviews

We are Canon repair specialists with 20 years’ experience fixing digital Canon SLR & DLSR cameras and Canon video cameras.

We carry out the full range of Canon repairs at our camera repair shop in Tunbridge Wells, Kent. These include the repair, refurbishment and servicing of portable instant cameras and compact cameras offering lightweight, fixed lens flexibility to DSLRs and mirrorless cameras with state-of-the-art features.

Keeping your Canon camera in tip top condition is key to ensuring you’ll get years of great service from it. At our Canon repair centre, we utilise leading technology and over 30 years of specialist know-how, to ensure our customers receive a service that is second-to-none.

But we are not solely a Canon digital camera repair specialist. We also repair other camera, lens and accessory brands, including Nikon, Sony, Pentax, Panasonic, etc. Furthermore, we repair camcorders and are an approved JVC video camera service and repair centre.


Common Canon SLR & DLSR Camera Faults

Canon Camera SLR & DLSR Body & Lens Repair

Before we fix your Canon camera, we first need to establish the exact fault. Common problems include the camera lens, LCD display, shutter, battery door error, sensor issue, software issues, water damage, SD card error or data recovery from camera may be required.

As Canon camera experts, we can repair all the following problems:

Camera Shutter Error: Sometimes the Canon camera’s shutter might be stuck open leading to overexposed images or if stuck closed, black images. Or you may get a shutter error message.

Camera Lens Error: Lens errors are very common and mostly they’re found in Canon cameras that have barrel style lenses. We can fix lenses or carry out Canon lens replacement.

Camera Software Issues: Sometimes with Canon digital cameras you might find the hardware working well but there’s a problem in the software.

Camera Battery Error: Battery problems are another common occurrence.

Fixing a Wet Camera: If you’ve dropped your Canon camera in water by accident then it will need to come to us for a more detailed inspection. Water damage is never clean cut, so we need to disassemble your camera to understand the extent of the damage. If there is any corrosion evident its likely we can remove it but, until we see your camera, we will be unable to tell you whether it is repairable or not.  

SD Card Error: Sometimes the problem can be in your SD card and not in the camera itself. If you see ‘write error’ then your photos will not get written to the card. First check your card is not locked and then try to take photos. If your fault persists then it’s likely you will require a Canon SD card socket repair or socket replacement.  


We’re the UK’s Canon camera repair experts

Fix Canon Camera

Our Canon camera repair shop uses hi-tech equipment to fix Canon cameras at a component level. It is often possible for us to repair sockets and individual components, rather than having to go to the cost of replacing a whole module (e.g a complete circuit board).

We can clean, service and fix your camera, as well as any damaged casings, motors, CCDs and CMOS sensors. 1st Aid Repairs fixes:

Our repairs include:

  • Circuit board repair and replacement
  • Memory card socket repair and replacement
  • Shutter assembly repair and replacement
  • Flash circuit repair and replacement
  • Focus mechanism repair and replacement
  • CCD cleaning and servicing
  • Cosmetic damage repairs (scratches or cracks due to being dropped)

We repair and service all the following Canon camera models:

Beginner Canon Camera range we repair

  • Canon EOS DSLR 4000D
  • Canon EOS DSLR 3000D
  • Canon EOS DSLR 1500D
  • Canon EOS DSLR 1300D
  • Canon EOS DSLR 1200D
  • Canon EOS DSLR 1100D
  • Canon EOS DSLR 1000D
  • Canon EOS DSLR 800D
  • Canon EOS DSLR 760D
  • Canon EOS DSLR 750D
  • Canon EOS DSLR 700D
  • Canon EOS DSLR 650D
  • Canon EOS DSLR 600D
  • Canon EOS DSLR 550D
  • Canon EOS DSLR 500D
  • Canon EOS DSLR 450D
  • Canon EOS DSLR 400D
  • Canon EOS DSLR 250D
  • Canon EOS DSLR 200D
  • Canon EOS DSLR 100D
  • Canon EOS DSLR 77D


Enthusiast Canon Camera range we repair

  • Canon EOS 90D
  • Canon EOS 80D
  • Canon EOS 70D
  • Canon EOS 60D
  • Canon EOS D60
  • Canon EOS 60D A
  • Canon EOS D30
  • Canon EOS 7D Mark II
  • Canon EOS 7D


Professional Canon Camera range we repair

  • Canon EOS 6D Mark II
  • Canon EOS 6D
  • Canon EOS 5D Mark IV
  • Canon EOS 5D Mark III
  • Canon EOS 5D Mark II
  • Canon EOS 5DS R
  • Canon EOS 5DS
  • Canon EOS 5D
  • Canon EOS 1D X Mark II
  • Canon EOS 1D Mark III
  • Canon EOS 1D Mark IV
  • Canon EOS 1D Mark II N
  • Canon EOS 1D Mark II,
  • Canon EOS 1D
  • Canon EOS 1D S Mark III
  • Canon EOS 1DS Mark II
  • Canon EOS 1DS
  • Canon EOS 1D X
  • Canon EOS 1D C


Insurance Quotes and Repairs for your Canon Camera

Canon Camera Water Damage

We do offer estimates suitable for insurance purposes. We would require the Canon camera for inspection and confirmation of the damage.

Inspection reports are chargeable, which would be deducted from the final repair cost should the repair be completed. The inspection fee must be paid before the inspection and covers the return carriage to you if the estimate is declined.

During the inspection, the technician will inspect the camera and report his findings. We will then email a PDF copy of the inspection report to you, which is suitable for insurance purposes. For further details, please review our Insurance Quotes information here.


How our Canon repair service works  

  1. You contact one of our Canon camera specialists and describe the fault.
  2. We diagnose the problem over the phone and provide a quote based on the information provided (parts and labour breakdown).
  3. If you’re happy with the quote, we will send you an address label.
  4. You send your camera in protective packaging by post to 1st Aid Repairs.
  5. On arrival, your camera gets booked onto our repair management system and you get sent a job reference number and approximate timescale for repair (we usually aim to carry out camera repairs or service within 7-14 days).
  6. If your Canon camera needs extra work, parts or we are unable to mend it, we will contact you by phone and discuss the best way to proceed.
  7. We return back to you in air-protected packaging to keep your camera safe and sound.


Please Note: We do apply inspection charges for water damage and major physical damage because a more detailed assessment is required where we need to take the whole camera apart to diagnose the damage. If your camera is beyond repair and you wish to dispose of it, we can pass them to our partner who is one of the UK’s leading camera parts recycling experts.  


Professional Canon Camera Repair Specialists



Canon Camera Sensor Cleaning (CCD) and Mirrorbox Cleaning

Keeping your Canon camera working at its best means keeping it clean and calibrated. Over time, dirt and metal shavings from lens changes get into the camera body and start to affect performance. Static electricity can also build up within the shutter mechanism which attracts more dust onto the CCD.

Using our modern cleanroom facility and ionising, anti-static air guns, we can ensure that the CCD and Mirrorbox are completely cleaned and static-free. 

Our prices for cleaning and servicing start at £48. This cost includes any minor parts required and include VAT.


Contact our Canon Camera Repair Specialists

Get in touch today to see how we can help – email us at or call 01892 525327.


Canon Camera Repair FAQs

Canon Repair Service FAQs

  1. How much does it cost to fix my camera at your Canon repair centre?

We give a free online estimate for all Canon repair jobs. This is followed by a full quote after we have had a chance to fully assess your camera on its arrival. Please note that there is a £30 charge for water damage assessment because we need to take the whole camera apart.

  1. How long does it take to repair my Canon Camera?

Whilst we aim to repair and return most Canon cameras within 14 days, there are times where high demand may delay this to 28 days or more, especially if we need to order in parts. Rest assured, we always try to return your pride and joy back to you as quickly as possible, without compromising our high servicing and repair standards. Impact repairs take longer, as does the process if we have to request replacement parts. In the majority of cases, because we are Canon repair specialists, we have most Canon spare parts in stock for all Canon restorations.

  1. Is there a warranty on the repair of my Canon camera?

We offer a six month warranty for Canon camera servicing and a three month warranty for minimum work and replacement parts (e.g LCD screen). 

  1. What is included in a Canon camera service?

Professional usage should have a service every year. Preventing a fault is always cheaper than waiting until it has gone wrong. With regular Canon camera servicing we can ensure we diagnose potential problems before they arise.

A Canon camera service with 1st Aid Repairs includes a full strip down of the camera, cleaning of sensors, gear blocks and lenses. Servicing of Canon compact cameras involves stripping and cleaning the optics.  We then reassemble and recalibrate the camera.