We are Panasonic camera repair specialists with 20 years’ experience fixing digital Panasonic cameras and video cameras.
We carry out the full range of Panasonic repairs at our camera repair shop in Tunbridge Wells, Kent. These include the repair, refurbishment and servicing of portable instant film cameras and compact cameras offering lightweight, fixed lens flexibility to DSLRs and mirrorless cameras with state-of-the-art features.
Keeping your Panasonic camera in full working order is key to ensuring you’ll get years of great service from it. At our Panasonic repair centre, we use cutting-edge photographic technology and over 30 years of specialist know-how, to ensure our customers receive a service that is second-to-none.
We also repair camcorders and are an approved JVC video camera repair and service centre.
Before we fix your Panasonic camera, we first need to establish the exact fault. Common problems include the camera lens, LCD display, shutter, battery door error, sensor issue, software issues, water damage, SD card error or data recovery from camera may be required.
As Panasonic camera repair experts, we can repair all the following problems:
Camera Shutter Error: Sometimes the Panasonic camera’s shutter might be stuck open leading to overexposed images or if stuck closed, black images. Or you may get a shutter error message.
Camera Lens Error: Lens errors are very common and mostly they’re found in Panasonic cameras that have barrel style lenses. We can fix lenses or carry out Panasonic lens replacement.
Camera Software Issues: Sometimes with Panasonic digital cameras you might find the hardware working well but there’s a problem in the software.
Camera Battery Error: Panasonic battery errors are common. We have expertise in resolving this issue.
Fixing a Wet Camera: If you’ve dropped your Panasonic camera in water by accident then it will need to come to us for a more detailed inspection. Water damage is never clean cut, so we need to disassemble your camera to understand the extent of the damage. If there is any corrosion evident its likely we can remove it but, until we see your camera, we will be unable to tell you whether it is repairable or not.
SD Card Error: Sometimes the problem can be in your SD card and not in the camera itself. If you see ‘write error’ then your photos will not get written to the card. First check your card is not locked and then try to take photos. If your fault persists then it’s likely you will require a Panasonic SD card socket repair or socket replacement.
1st Aid Repairs fixes:
Our repairs include:
We repair and service all the following Panasonic camera models including Lumix cameras, Panasonic's brand of digital cameras, ranging from pocket point-and-shoot models to digital SLRs:
We do offer estimates suitable for insurance purposes. We would require the Panasonic camera for inspection and confirmation of the damage.
Inspection reports are chargeable, which would be deducted from the final repair cost should the repair be completed. The inspection fee must be paid before the inspection and covers the return carriage to you if the estimate is declined.
During the inspection, the technician will inspect the camera and report his findings. We will then email a PDF copy of the inspection report to you, which is suitable for insurance purposes. For further details, please review our Insurance Quotes information here.
You contact one of our Panasonic camera specialists and describe the fault. We diagnose the problem over the phone and provide a quote based on the information provided (parts and labour breakdown).
If you’re happy with the quote, we will send you an address label. You send your camera in protective packaging by post to 1st Aid Repairs. On arrival, your camera gets booked onto our repair management system and you get sent a job reference number and approximate timescale for repair (we usually aim to carry out camera repairs or service within 7-14 days).
If your Panasonic camera needs extra work, parts or we are unable to mend it, we will contact you by phone and discuss the best way to proceed.
Please Note: We do apply inspection charges for water damage and major physical damage because a more detailed assessment is required where we need to take the whole camera apart to diagnose the damage. If your camera is beyond repair and you wish to dispose of it, we can pass them to our partner who is one of the UK’s leading camera parts recycling experts.
Keeping your Panasonic camera working at its best means keeping it clean and calibrated. Over time, dirt and metal shavings from lens changes get into the camera body and start to affect performance. Static electricity can also build up within the shutter mechanism which attracts more dust onto the CCD.
Using our modern cleanroom facility and ionising, anti-static air guns, we can ensure that the CCD and Mirrorbox are completely cleaned and static-free.
Our prices for cleaning and servicing start at £48. This cost includes any minor parts required and include VAT.
Get in touch today to see how we can help – email us at firstname.lastname@example.org or call 01892 525327.
We give a free online estimate for all Panasonic repair jobs. This is followed by a full quote after we have had a chance to fully assess your camera on its arrival. Please note that there is a £30 charge for water damage assessment because we need to take the whole camera apart.
Whilst we aim to return most Panasonic cameras within 14 days, there are times where high demand may delay this to 28 days or more, especially if we need to order in parts. Rest assured, we always try to return your pride and joy back to you as quickly as possible, without compromising our high servicing and repair standards.
Impact repairs take longer, as does the process if we have to request replacement parts. In the majority of cases, because we are Panasonic repair specialists, we have most Panasonic spare parts in stock for all Panasonic restorations.
We offer a six month warranty for Panasonic camera servicing and a three month warranty for minimum work and replacement parts (e.g LCD screen).
Professional usage should have a service every year. Preventing a fault is always cheaper than waiting until it has gone wrong. With regular Panasonic camera servicing we can ensure we diagnose potential problems before they arise.
A Panasonic camera service with 1st Aid Repairs includes a full strip down of the camera, cleaning of sensors, gear blocks and lenses. Servicing of Panasonic compact cameras involves stripping and cleaning the optics. We then reassemble and recalibrate the camera.