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Video Camera Repair

We can clean and service your camera, as well as repair damaged casings, motors, CCDs and CMOS sensors
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Video Camera Repair

Finding a camcorder or video camera repair service you can trust is one of the most important things you can do to ensure the camera remains in good condition.

The professional video camera is far more advanced than its consumer equivalent. People expect them to provide high levels of constant service and picture quality for years and years.

The key to ensuring you get that service is maintenance and repair from a team who understands those requirements.

At 1st Aid Repairs, we repair, clean and service professional video cameras as well as damaged casings, motors, CCDs, lens assemblies, LCD, viewfinders and CMOS sensors.

We’re a video camera repair centre equipped with the latest technology and have the expertise to know exactly how to fix broken video cameras. We handle all models and all brands and promise a fast, careful and high quality video camera repair service.

If you’re looking to fix a broken video camera in the following brands we can help:

Nikon, Olympus, Panasonic, Sony, Canon, Pentax and JVC.

We are also an Authorised JVC Professional Repairs Centre meaning our skilled technicians have manufacturer backed training and expertise.


Approved JVC Video Camera Camcorder Service Centre

Video Camera CCD Cleaning

Keeping your video camera working at its best means keeping it clean and calibrated. Over time, dirt and metal shavings from lens changes get into the camera body and start to affect performance. Static electricity can also build up within the shutter mechanism which attracts more dust onto the CCD.

As well as being a camcorder and video camera repairs centre, we provide CCD cleaning, video camera sensor cleaning and video camera mirror box cleaning.

Using our modern cleanroom facility and ionising, anti-static air guns, we can ensure that the CCD is completely cleaned and static-free. Helping to keep your video camera cleaner for longer.

Our quotes for cleaning and servicing your camera will include any minor parts required and include VAT.


Video Camera Body Repairs

If your video camera stops working due to a fault or an accident, we can help. Our modern cleanroom facility, air-flowing solder systems and experienced technicians allow us to identify faults at a component level. It is often possible for us to repair sockets and individual components, rather than having to go to the cost of replacing a whole circuit board.

Our video camera repairs include:

  • Circuit repairs
  • Memory card socket repairs
  • Focus mechanism repairs
  • Zoom mechanism repairs
  • Cosmetic damage repairs

Quotes for repairing your camera will include any parts required and include VAT.


Video Camera Repair Shop UK

Common Video Camera Faults

Your broken video camera may be the result of dirt gathering on contacts, heads, the pinch roller, capstan or audio heads. Or there might be failing batteries or fuses, a broken or damaged tape-loading belt or microphone.

There are some basic camera checks you can carry out. These will help establish whether your camcorder fault is caused by one of the above, or requires the attention of a professional video camera repair centre:

  • Have you checked the battery is charged? If the battery won’t hold a charge, have you tried replacing it?
  • Make sure the AC adapter is connected properly.
  • Clean any dirty contacts on the battery, charger and AC adapter with a cotton swab dipped in denatured alcohol.
  • Have you located and tested the fuse?
  • Turn the video camera power off, then on again.

If you’ve tried the above and the video camera is still not working, it will probably need to be seen by a trusted video camera repair specialist like us.


Authorised JVC Professional Service Centre

Authorised JVC Service Centre UK, London

1st Aid Repairs is an Authorised JVC Professional Service Centre so you know your JVC camera will be getting the skilled expertise it deserves. Our JVC repairs are manufacturer guaranteed and use genuine parts.

For more information see our JVC Professional service information here.

Being an authorised JVC repairs centre doesn’t mean that we can’t work on other brands of video camera. The technicians and specialists at 1st Aid Repairs also have extensive knowledge and experience with Canon, Sony and Panasonic video cameras.


How our Video Camera Repairs Service Works  

  1. You contact one of our video camera specialists and describe the fault.
  2. We diagnose the problem over the phone and provide a quote based on the information provided (parts and labour breakdown).
  3. If you’re happy with the quote, we will send you an address label.
  4. You send your camera in protective packaging by post to 1st Aid Repairs.
  5. On arrival, your camera gets booked onto our repair management system and you get sent a job reference number and approximate timescale for repair (we usually aim to carry out camera repairs or service within 7-14 days).
  6. If your video camera repair needs extra work, parts or we are unable to mend it, we will contact you by phone and discuss the best way to proceed.
  7. Every repair includes a FREE clean and full camera service.
  8. We return back to you in air-protected packaging to keep your camera safe and sound.

Please Note: We do apply inspection charges for water damage and major physical damage because a more detailed assessment is required where we need to take the whole camera apart to diagnose the damage. If your camera is beyond repair and you wish to dispose of it, we can pass them to our partner who is one of the UK’s leading camera parts recycling experts.  


Insurance Quotes and Repairs for Video Cameras

We offer estimates suitable for insurance purposes. We would require the camera for inspection and confirmation of the damage.

Inspection reports are chargeable, which would be deducted from the final repair cost should the repair be completed. The inspection fee must be paid before the inspection and covers the return carriage to you if the estimate is declined.

During the inspection, the Technician will inspect the camera and report his findings. We will then email a PDF copy of the inspection report to you, which is suitable for insurance purposes.

For further details, please review our insurance quotes information here.