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We’re the UK’s Pentax Camera Repair Experts


Pentax Camera Repair Shop

We are Pentax repair specialists with 20 years’ experience fixing digital Pentax cameras and video cameras.

We carry out the full range of Pentax repairs at our camera repair shop in Tunbridge Wells, Kent. These include the repair, refurbishment and servicing of portable instant cameras and compact cameras offering lightweight, fixed lens flexibility to DSLRs and mirrorless cameras with state-of-the-art features.

Keeping your Pentax camera in perfect working order is key to ensuring you’ll get years of great service from it. At our Pentax repair centre, we utilise leading technology and over 30 years of specialist know-how, to ensure our customers receive a service that is second-to-none.

But we are not solely a Pentax digital camera repair specialist. We also repair other camera, lens and accessory brands, including Canon, Nikon, SonyPanasonic, etc. Furthermore, we repair camcorders and are an approved JVC video camera service and repair centre.


Common Pentax Camera Faults

Pentax Digital Camera Repair and Service Centre

Before we fix your Pentax camera, we first need to establish the exact fault. Common problems include the camera lens, LCD display, shutter, battery door error, sensor issue, software issues, water damage, SD card error or data recovery from the camera may be required.

As Pentax camera experts, we can mend all the following problems:

Underexposed Images: This fault is usually caused by a malfunction in the aperture control mechanism. We can replace and setup the aperture control for you.

Camera Shutter Error: Sometimes the Pentax camera’s shutter might be stuck open leading to overexposed images or if stuck closed, black images.

Camera Lens Error: Lens errors are very common and mostly they’re found in Pentax cameras that have barrel style lenses. We can fix Pentax camera lenses or carry out Pentax lens replacement.

Camera Software Issues: Sometimes with Pentax digital cameras you might find the hardware working well but there’s a problem in the software.

Camera Battery Error: Battery problems are another common occurrence, whether it is the power battery or backup battery. We can repair the circuit and replace the backup battery in most Pentax cameras.

Fixing a Wet Camera: If you’ve dropped your Pentax camera in water by accident, it will damage your camera. We can remove any corrosion. 

SD Card Error: Sometimes the problem can be in your SD card and not in the camera itself. If you see ‘write error’ then your photos will not get written to the card. First check your card is not locked and then try to take photos. We can usually replace the socket, rather than the whole board which is far more cost effective.


We’re the UK’s Pentax Camera Repair Experts

Pentax Camera Repair


Our Pentax camera repair shop uses hi-tech equipment to fix Pentax cameras at a component level. It is often possible for us to repair sockets and individual components, rather than having to go to the cost of replacing a whole module (e.g a complete circuit board).

We can clean, service and fix your camera, as well as any damaged casings, motors, CCDs and CMOS sensors.

1st Aid Repairs fixes:

  • Pentax K Series DSLR Digital Cameras
  • Pentax SLR 35mm Camera Repair
  • Pentax CCD and Mirrorbox cleaning
  • Pentax Medium Format Camera 
  • Pentax Camera Lenses
  • Pentax Flash Gun
  • Pentax Camera Body Repairs
  • Pentax Flash and Studio Flashgun Repair
  • Pentax Hot Shoe Replacements
  • Pentax Flashtube Replacements
  • Pentax Flash Calibration
  • Pentax Light Metering Calibration

Our repairs include:

  • Circuit board repair and replacement
  • Memory card socket repair and replacement
  • Shutter assembly repair and replacement
  • Flash circuit repair and replacement
  • Focus mechanism repair and replacement
  • CCD cleaning and servicing Cosmetic damage repairs (scratches or cracks due to being dropped)

Pentax camera models we repair:

  • Pentax film cameras
  • Pentax 35 mm SLR cameras
  • Pentax M37 screw mount
  • Pentax M42 screw mount
  • Pentax K mount
  • Pentax K series
  • Pentax M series
  • Pentax L series
  • Pentax A series
  • Pentax P series
  • Pentax SF series
  • Pentax Z/PZ series
  • Pentax MZ/ZX series
  • Pentax *ist series
  • Pentax 35 mm compact cameras
  • Pentax - other point-and-shoot cameras
  • Pentax film SLR cameras
  • Pentax medium-format cameras
  • Pentax digital cameras
  • Pentax digital SLR cameras
  • Pentax early DSLRs
  • Pentax K-mount DSLRs
  • Pentax medium-format DSLRs
  • Pentax mirrorless interchangeable lens cameras
  • Pentax digital compact cameras
  • Pentax lenses
  • Common Pentax DSLR error codes

Pentax camera error codes we can fix:

1st Aid Repairs fixes cameras displaying the following error codes that can often appear in broken Pentax DSLR and SLR cameras:

  • Pentax Error 1: F error message
  • Pentax Error 2: Card Locked error message
  • Pentax Error 3: A90 error message
  • Pentax Error 4: Card Not Formatted error message
  • Pentax Error 5: Not Enough Battery Power error message 


Insurance Quotes and Repairs for your Pentax Camera


Pentax Camera Water Damage

We offer estimates suitable for insurance purposes. We would require the Pentax camera for inspection and confirmation of the damage.

Inspection reports are chargeable, which would be deducted from the final repair cost should the repair be completed. The inspection fee must be paid before the inspection and covers the return carriage to you if the estimate is declined.

During the inspection, the technician will inspect the camera and report his findings. We will then email a PDF copy of the inspection report to you, which is suitable for insurance purposes. For further details, please review our insurance quotes information here.


How our Pentax Repairs Service Work

1. You contact one of our Pentax camera specialists and describe the fault.
2. We diagnose the problem over the phone and provide a quote based on the information provided (parts and labour breakdown).
3. If you’re happy with the quote, we will send you an address label.
4. You send your camera in protective packaging by post to 1st Aid Repairs.
5. On arrival, your camera gets booked onto our repair management system and you get sent a job reference number and approximate timescale for repair (we usually aim to carry out camera repairs or service within 7-14 days). 
6. If your Pentax camera needs extra work, parts or we are unable to mend it, we will contact you by phone and discuss the best way to proceed. 
7. We return back to you in air-protected packaging to keep your camera safe and sound. 
Please Note: We apply inspection charges for water damage and major physical damage because a more detailed assessment is required where we need to take the whole camera apart to diagnose the damage. If your camera is beyond repair and you wish to dispose of it, we can pass them to our partner who is one of the UK’s leading camera parts recycling experts.     


Professional Pentax Camera Repair Specialists


Pentax Camera Sensor Cleaning (CCD) and Mirrorbox Cleaning

Keeping your Pentax camera working at its best means keeping it clean and calibrated. Over time, dirt and metal shavings from lens changes get into the camera body and start to affect performance. Static electricity can also build up within the shutter mechanism which attracts more dust onto the CCD.

Using our modern cleanroom facility and ionising, anti-static air guns, we can ensure that the CCD and Mirrorbox are completely cleaned and static-free.

Our prices for cleaning and servicing start at £48. This cost includes any minor parts required and include VAT.

Contact our Pentax Camera Repair Specialists

Get in touch today to see how we can help – email or call 01892 525 327.


Pentax Camera Repair FAQs

Pentax Repair Service FAQs
1. How much does it cost to fix my camera at your Pentax repair centre? 
We give a free online estimate for all Pentax repair jobs. This is followed by a full quote after we have had a chance to fully assess your camera on its arrival. Please note that there is a £30 charge for water damage assessment because we need to take the whole camera apart. 
2. How long does it take to repair my Pentax Camera?
Whilst we aim to return most Pentax cameras within 14 days, there are times where high demand may delay this to 28 days or more, especially if we need to order in parts. Rest assured, we always try to return your pride and joy back to you as quickly as possible, without compromising our high servicing and repair standards.
Impact repairs take longer, as does the process if we have to request replacement parts. In the majority of cases, because we are Pentax repair specialists, we have most Pentax spare parts in stock for all Pentax restorations.
3. Is there a warranty on the repair of my Pentax camera? 
We offer a six-month warranty for Pentax camera servicing and a three month warranty for minimum work and replacement parts (e.g LCD screen).  
4. What is included in a Pentax camera service? 
Professional usage should have a service every year. Preventing a fault is always cheaper than waiting until it has gone wrong. With regular Pentax camera servicing we can ensure we diagnose potential problems before they arise.
A Pentax camera service with 1st Aid Repairs includes a full strip down of the camera, cleaning of sensors, gear blocks and lenses. Servicing of Pentax compact cameras involves stripping and cleaning the optics.  We then reassemble and recalibrate the camera.